Care instructions may vary depending on the material, but we generally recommend washing our hijabs gently by hand or washing them in a laundry bag on a delicate cycle in the machine. Please always follow the specific care instructions on the hijab's label.

Our garments are available in a range of sizes to ensure a perfect fit. Please refer to our size chart on the product page to find the right size for you. If you need further assistance, please contact our customer service.

We firmly believe that you will be delighted with the quality and design of our products. However, if for any reason you are not 100% satisfied, you can rely on our 30-day money-back guarantee. Your satisfaction is our top priority.

You will be notified as soon as your order has been shipped. Check your email inbox regularly for the tracking number to track the status of your delivery! If you don't find the notification immediately, please also check your spam folder.

If you still have trouble finding your tracking number, do not hesitate to contact us. Our team will be happy to assist you

After you have placed your order, you will usually receive your order confirmation automatically by email within 24 hours. If you have not received an order confirmation, please check your spam folder.

If you have not received an order confirmation within this period, do not hesitate to contact our customer service. We will be happy to assist you

Once your order has been placed and imported into our system, we can only make manual changes within a short time frame.

For example, if you have placed an order with an incorrect delivery address, we strongly recommend that you contact our customer service by email as soon as possible.

We will do our best to address and resolve your issue."

I hope this is closer to what you are looking for! If you would like further customization, let me know.

If an item is missing from your order, we are very sorry!

If your order was shipped in a package and an item is missing, please contact our customer service immediately. Please include your order number, the name of the missing item and a photo of the package in your message. We will take care of it immediately and help you!"

I hope this is closer to what you are looking for! If you would like further customization, let me know.

If an incorrect item is included in your order, please contact us immediately. Please include your order number, the name of the missing item and a photo of the item you received. We will of course exchange the incorrect item and make sure you receive the correct item."

I hope this is what you want! If you want further customizations, let me know.

Did you receive a damaged item? Please contact our customer service using the contact form. We always check the possibility of re-delivering the item and will work towards a suitable solution!

In order to clarify the matter quickly, we need a photo of the damaged item that clearly shows the damage. As soon as we receive the photo, we can process your complaint further and check whether an exchange is possible."

I hope this is closer to what you are looking for! If you would like further customization, let me know.

Delivery times may vary depending on the destination country. Normally, delivery times within Germany are 1-3 working days and internationally 5-10 working days.

We offer shipping with DHL as standard. Express shipping is also available, but additional costs may apply.

Yes, once your order has been shipped, you will receive a tracking number via email that you can use to track the delivery status of your order.

Shipping costs vary depending on the delivery address and total weight of your order. The exact costs will be shown to you during the ordering process.

After your order has left our warehouse, we ask for a little patience.

It may take up to 24-48 hours for the package to be scanned by the shipping service provider.

Sometimes tracking is only activated when the package arrives in your town or country. If your order has already exceeded the estimated delivery time, do not hesitate to contact us. We will be happy to check the status of your package.

We accept a variety of payment methods including credit cards (Visa, Mastercard, American Express), PayPal, Klarna, Apple Pay, Google Pay, Amazon Pay and bank transfer.

Yes, we attach great importance to the security of your payment information. Our website uses secure SSL encryption technology to protect your data.

If the amount has already been debited from your account even though your order has been cancelled, this is a temporary reservation on your account. This amount will be automatically refunded by your bank within 2-5 business days.

You usually have 30 days from receipt of your order to initiate a return.

Generally, unworn and undamaged items can be returned in their original packaging. This includes gift wrapping and labels.

We want to make sure that you are completely satisfied with your purchase. If something does not meet your expectations, you can easily return your order and receive a full refund. We charge a small fee of 4.50 CHF for shipping the return.

Here's how to do it:

1. Please send us an email to request a return slip.

2. Pack the items securely in the shipping box, preferably in their original packaging.

3. Attach the return slip that you received by email in a clearly visible place on the package.

4. Drop off the package at a branch of your preferred delivery service.

It is important that you keep the receipt and tracking number until your refund is fully processed.

We usually need up to 14 days from the time you return your items to process your return.

Once your return has reached our warehouse, you will receive a confirmation email from us. The refund amount will be credited to the original payment method you used for your order. This process usually takes 2 to 5 business days.

If you sent your return package more than 3 days ago and have not yet received confirmation from us, do not hesitate to contact our customer service.

We will endeavour to process your return as quickly as possible to ensure that you receive your refund as soon as possible. If you have any further questions, please do not hesitate to contact us.

Due to inventory changes, we cannot guarantee that the requested exchange item will still be available once your return package reaches our warehouse.

For this reason, we do not currently offer a direct exchange option. However, you do have the option to return the item you do not wish to keep for a full refund. You can then place a new order for the item you want.

We want to make sure you get the item you want as soon as it's back in stock. If you need any assistance with this process or have any further questions, please don't hesitate to contact us. We're here to help.